Frequently asked questions

You can pay your rent easily by direct debit through our system, “Yorlet” 

Rent can be paid either by direct debit, or by card payment. It’s up to you. 

Your rent includes the use of your apartment and the facilities within the communal areas - i.e. the gym, pool, etc. (where available). 

Yes, the payment of utilities is the responsibility of the resident. You should set up all accounts before you move in. 

Your rent deposit covers minor damage to the property at the end of your tenancy. 

urbanbubble holds all deposits in our ring-fenced client account. These are protected with TDS 

Yes, it is your responsibility to pay council tax, and you will need to set up an account for this. 

The best way to raise any issues with your apartment is via our app. You can also contact the team on +44(0) 161 236 3344.

Our dedicated Inventory Team will undertake a full inventory and provide you with a complete report. 

This will depend on the terms of the buildings lease. If they are permitted, you will also need permission from your landlord. 

We advise all our residents to take out contents insurance. 

If you are a student, please contact our lettings team to discuss your specific circumstances. 

We will require proof of your income, a landlord reference and Right to Rent documents. 

Around 4 months prior to the end of your tenancy, our dedicated property management team will contact you to discuss your future plans. The notice period is 1 month, in line with the end of your fixed term. 

This depends on the details of the building lease. 

This will depend on the time of the year, but on average this is around a minimum of one week after the property has been reserved. 

Maintenance requests can be submitted via our app or Fixflo. 

Included furnishings and appliances will be confirmed when you view the apartment.